Effective date: Oct 18, 2025 Contact: when2remind@gmail.com
“When” (the “App” or “Service”) is a reminder app for iOS.
Part A — Terms of Service 1) Agreement By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.
2) Eligibility You must comply with applicable laws. You must be at least 4 years old to use the Service. If your local law sets a higher age of consent, you must meet that higher age requirement.
3) Account, Subscription, and Billing
The Service is free to use with subscription options.
Billing. Subscriptions are billed via the Apple App Store.
Auto-renewal. Unless you cancel before 24 hours of the end of the current period, your subscription renews automatically at the then-current price.
Cancellation. You can cancel at any time via your Apple App Store subscription settings; access continues until the end of the paid period.
Refunds. Refunds are governed by Apple’s policies. We do not provide refunds for partially used periods or unused quota unless required by law.
Plan changes. We may change prices, features, plans, quotas, throttling and rate-limits at any time.
4) Usage Limits and Fair Use
During subscription period there are no any limits.
5) User Content & License
You own your content. Your content is stored locally on your device. We don't have any access to it.
6) Acceptable Use You will not:
violate laws or third-party rights (IP, privacy, publicity, export);
submit illegal or harmful content;
reverse engineer, bypass limits, or interfere with the Service;
use outputs without required attribution or permissions when applicable;
create or distribute malware, spam, or misinformation;
7) Third-Party Services
The App uses third-party services like advertisement and analytics platforms. Their terms and privacy policies govern their processing.
We are not responsible for their acts, omissions, availability, retention, or security practices.
8) Intellectual Property The App and all related materials are owned by the Company or its licensors and are protected by law. No rights are granted except as expressly stated.
9) Changes, Availability, and Support We may modify or discontinue features at any time. We do not guarantee uninterrupted availability. Updates may be required to continue using the App.
10) Termination We may suspend or terminate access immediately if you breach these Terms or create legal/security risk. You may stop using the App at any time. Sections that by their nature should survive survive termination.
11) Disclaimers THE SERVICE AND AI OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. YOU USE THE SERVICE AT YOUR OWN RISK.
12) Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL HAVE NO LIABILITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES OF ANY KIND, OR FOR ANY LOSS OF DATA, PROFITS, REVENUE, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS. Where law does not allow full exclusion, the exclusions apply to the fullest extent permitted, and our liability is limited to the minimum amount required by law.
13) Indemnity You will indemnify and hold us harmless from claims arising from your content, your use of the Service, or your breach of these Terms.
14) Governing Law & Dispute Resolution These Terms are governed by the laws of the Armenia. Disputes will be resolved exclusively in the courts of Yerevan, unless mandatory law provides otherwise. Informal resolution: Before filing, the parties will attempt to resolve disputes in good faith for 30 days after written notice to the contact in the header.
15) Changes to These Terms We may update these Terms at any time without prior notice. Changes take effect when the updated text is made available on the app's website. You are responsible for reviewing these Terms periodically. Continued use after the effective date constitutes acceptance.
Part B — Privacy Policy 1) Summary
The App uses third-party services like advertisement and analytics platforms. Their terms and privacy policies govern their processing.
2) Controller The App is the controller for processing described here (except where Apple or other platforms act as independent controllers for their own services).
3) Data We Process
Account & Subscription Data (from Apple): identifiers, plan, status, renewal, and transaction metadata needed to operate your subscription.
Usage Metadata (non-content): counters and timestamps to enforce plan limits, detect abuse, and ensure availability.
Device/Diagnostics: basic device/app info and crash/diagnostic data.
Support Communications: emails you send to us.
4) Sources Data comes from you/your device, Apple (subscriptions/payments, per Apple settings).
5) Purposes and Legal Bases
Provide the Service & enforce limits (contract).
Billing and fraud prevention (contract/legitimate interests).
Security, abuse prevention, and service quality (legitimate interests).
Legal compliance (legal obligation).
Where required for optional features (e.g., diagnostics), we rely on your device/Apple settings as consent.
6) Sharing
Platform:Apple to manage purchases and account/subscription features.
Vendors: minimal infrastructure/security providers under appropriate agreements.
Legal: where required by law or to protect rights, safety, and security.
We do not sell personal data.
8) Our Retention
Usage Metadata (non-content): retained for the current billing period + up to 30 days, then aggregated or deleted.
Support Emails: retained as needed to resolve the request and for legal compliance.
9) International Transfers Data may be processed in countries outside your own (including the United States) by our vendors. We use appropriate safeguards where required by law.
10) Security We use reasonable technical and organizational measures appropriate to the risk. No system is perfectly secure; transmission and storage involve risk.
11) Your Rights (where applicable) Subject to law, you may have rights to request access, correction, deletion, restriction, portability, or to object. Where we rely on consent (e.g., optional diagnostics), you may withdraw consent.
12) Children The Service is not intended for use by children under 4. We do not knowingly collect personal data from children where prohibited by applicable law. If you believe a child has provided personal data, contact us to request deletion.
13) Changes to This Privacy Policy We may update this Policy at any time without prior notice. Changes take effect when the updated text is made available in the App. You are responsible for reviewing this Policy periodically. Continued use after the effective date constitutes acknowledgment.
